Written for the person who has to actually do this.
In a small municipality, the website is usually somebody's fourth job. These are the guides we wished existed for that person — an RFP you can adapt, the accessibility rules explained without the legalese, and honest numbers. No email wall, no download form. Use them even if you never talk to us.
A municipal website RFP template you can actually use
A complete, adaptable RFP — scope, requirements, evaluation criteria and the contract terms most municipalities forget to ask for, like who owns the code and what it costs to get your data back.
Read the template →How to score website proposals without drowning in them
One municipality's website RFP drew 33 proposals. A weighted scoring matrix, the questions that actually separate vendors, and the answers that should worry you.
Read the guide →ADA Title II and your website: where the rule actually stands
The deadlines moved in April 2026, and a lot of what you'll read online is now out of date. What the rule requires, when it applies to a town your size, and whether it's likely to change again.
Read the guide →Fixing an inaccessible website often costs more than replacing it
Small towns told a federal agency that a $300,000 operating budget doesn't stretch to a $70,000 compliance bill. Here's the arithmetic behind numbers like that — and why the documents, not the pages, are usually what break the bank.
Read the breakdown →A WCAG 2.1 AA checklist in plain language
What each requirement actually means for a municipal website, what you can check yourself in an afternoon, and what genuinely needs a specialist.
Read the checklist →Special districts: yes, the rule applies to you too
Water, fire, transit, sewer, utility districts — the ADA web rule covers you with no population threshold at all, and almost nobody is writing about it.
Read the guide →What a municipal website actually costs
Build fees, annual fees, escalators, hosting, and the costs that only show up in year three. What to put in the budget, and what to watch for in the contract.
Read the breakdown →AODA and your Ontario municipality's website
Ontario has its own accessibility law, its own standard, and its own reporting deadline — and it does not care what the U.S. Department of Justice does next.
Read the guide →Rather just see it working?
A 30-minute demo of the admin your staff would actually use, an honest scope, and a fixed cost for your municipality. If we're not the right fit, we'll tell you.
Request a demo Calculate your 5-year cost →